HOW TO BUY

HOW TO BUY

 

In this section, you can find detailed information about the conditions and the process of buying online from Le Petit Moustache.

 

MAIN MENU

 

From the main menu you can access to the different sections: Baby’s section, Kid’s section and Outlet. Once you select the section you can browse the product types menu and you will have direct access to them by clicking on the product you’re looking for.

 

CHOOSE THE PRODUCT YOU LIKE

 

Beside the product you can find all the information related to each garment: description, size, material, color and information about the garment care.
If you have any question do not hesitate to contact us, via email at info@lepetitmoustache.com, or directly by calling us at +34 617064237 from Monday to Friday from 9:00 to 20:00.

 

HOW TO BUY ONLINE LE PETIT MOUSTACHE

 

If you are interested in purchasing any of our products, you may select the size and add the product to your shopping cart. If you want to finalize the process, please click the “shopping cart” button at the top right of your screen and press “finalize”.
If you don’t find the size you want you can purchase under order. In this case, you can write us an email to info@lepetitmoustache.com, specifying the size and the type of garment you want to buy. When we receive the order we will contact you to discuss the details, dates, etc., and inform you of the payment methods.

 

PAYMENT

 

We have different options: bank transfer, credit card or payment through Paypal.

 

DELIVERY AND SHIPPING

 

Immediately after receiving the payment we will send the
order.
The order will receive it at home 24-48 hours on weekdays if you live in the peninsula; 72horas then if you live in the Balearic Islands and between 5 and 7 days if you reside in the Canary Islands, Ceuta and Melilla.
Shipping charges are FREE in peninsula.
Rest of destinations available on info@lepetitmoustache.com.

 

Customs clearance. The rates contained in this document do not include all taxes and / or costs incurred in the destinations.
The shipping costs include in all cases the value added tax (VAT), but no other tax, fee, fee or charge.
We will send an e-mail when your order will leave our warehouse. You will also receive a sms with all shipping data and the data of the agency making the delivery.

 

PAYMENT METHODS

 

You can pay by:
-Bank transfer IBAN: ES6500496612102116017707 and / or bank account number Santander: 00496612102116017707,
– Paypal
– Credit card.

 

RETURNS

 

Returns and exchanges are allowed.
You can return or change the product at any time within 15 days from the date of purchase.
You must ask the exchange or refund via the web “Contact” by completing the form paragraph with details and reason. You also need to attach the order number can be found in the e-mail you received in the mail after ordering.
Courier charges incurred for the return / exchange the product are borne by the customer.
If you have any questions or suggestions please contact Le Petit Moustache:
via email at info@lepetitmoustache.com
by calling +34 617064237 from Monday to Friday from 9:00 to 20:00 p.m